Melvin
Schnapper, Ph.D.
Career Summary
Over 27 years of experience in the private and public sectors as internal and external consultant for change management, organization development, and training. Have designed and directed major corporate programs and worked with all employee groups. Effective in a coaching/counseling role with executives and managers on issues of Total Quality Management, productivity, performance, teamwork, career planning and organizational effectiveness. Have also managed staffs with strategic planning, budgeting and recruiting responsibilities.
Examples of Achievements
Created the "3M's of Performance: Measure, Manage and Magnify" - a total system of organizational and performance improvement encompassing corporate culture, change management, 360 Feedback, Self Directed Work Teams, Leadership.
Coach President and staff of RPh on the Go through major transformation of corporate culture, executive role, incentive system. Company now poised for major growth.
Developed diversity program for Prudential Health Care that established structure and systems for continued improvement of sales, teamwork, incentives and career mobility.
Created total corporate-wide Management by Objectives program for the Chicago Board Options Exchange including strategic business, corporate and individual performance objectives. Trained all executives and managers to implement system which produced clarity for performance appraisal and reward/bonus programs. Coached President and Chairman of the Board on change management strategies.
Initiated division-wide organization and individual development efforts at headquarters, plants and in Western Europe for Quaker Oats Co. Efforts cut across major functional areas of R&D, operations, marketing, engineering. Initiated and designed climate surveys to improve quality of work life and support non-union management approach. Designed and implemented systems for career/management development, team building, project management, manpower planning and affirmative action/EEO. Efforts produced cohesive change management strategy and improved performance throughout the company.
Conducted and coordinated management and supervisory development programs for senior to lower level employees at G.D. Searle . Acted as corporate consultant to Searle-owned businesses. Implemented objectives-oriented goal setting, performance appraisal systems. Radically altered the posture of the HRD department to be more responsive to short-term needs.
Worked with 26 Permanent Secretaries of all ministries of the Namibian Government . Conducted strategic planning, teambuilding, performance management systems to develop measures, management systems and improvement efforts for clarity of mission, objectives and strategies to increase productivity, and efficiencies. Trained 6 local consultants to sustain the effort.
Implemented communications, management development, intra- and inter-departmental team building for the Western Samoa Government. Efforts revived dormant training function and produced renewed commitment to government-wide performance and people focus. Consultant to Commissioner on procedures and policies
Staff training, consultant support and managerial needs analysis of Palestinian Authority government structure leading to a revised project that was more responsive to the immediate situation.
Other corporate clients have included: Holiday Inns - Teambuilding for regional and property level management teams, Leader Effectiveness Training (LET); American Express - Project and Product Management; AT&T- Teambuilding and Management by Objectives(MBO); B.F. Goodrich - Managing Corporate Culture, teambuilding, leadership and management skills .
Also have conducted Training of trainers, Stress and Time Management, interpersonal, intercultural and organizational communication. Designed trainer and participant materials including evaluation procedures for all the above.
Employment History
1980-present, Mel Schnapper Assoc. Chicago, IL.
1984-86. Director, Training & Development, Chicago Board Options Exchange, Chicago, IL.
1977-79. Director of Development & Training, G.D.. Searle, Skokie, IL.
1975-77. Director, Organization Development. Quaker Oats Co., Chicago, IL.
Education
EDUCATION: Ph.D. Organization Behavior, University of Pittsburgh, 1973; M.A. in Anthropology & Linguistics, Northwestern University, 1968; B.A., English Literature, Howard University, 1964.
Sample Publications
Prescriptions for Effective Management: "Leadership" "Corporate Culture" "Role Clarity" " Teamwork" A continuing series for Pharmacy Week, Madison, WI. 1997
"Teambuilding"-Niels Bergemann and Andreas Sourisseaux(Eds.) International
